FAQs

How will I know you are dealing with my application or what correspondence can I expect to receive from you once I have submitted an application?

All applications will receive a confirmation of receipt email. This will confirm that your application has been received by the NPA and will be reviewed, with a response within 2-3 weeks of the vacancy closing date.


I need a work permit. Are you able to organise this for me?

If you feel your skills and experience match the requirements of the role please submit your application and we can discuss your requirements during the recruitment process.


How often will the details on the website be updated?

As new vacancies arise details will be updated on the website.


If I am unsuccessful can I re-apply?

If you feel your skills and experience match the requirements of the role we would welcome your application for future vacancies.


What are the NPA standard office hours?

The opening hours of the NPA are 8am until 6pm Monday to Friday (The NPA Pharmacy Services department also opens between 9am and 1pm on Saturday). The standard contractual hours for full time employees are 35 hours per week and actual hours to be worked will be mutually agreed.


What does the NPA selection process involve?

The NPA reviews applications submitted based on the qualifying criteria established for the position. Candidates who provide evidence of being the closest match to this criteria will be contacted for interviews. The interview selection process will vary according to the role you have applied for. In some cases candidates may be asked to do one or a combination of the following:

  • Telephone Interview
  • Competency Based Interview
  • Ability Tests
  • Presentation Exercise
  • Employee Personality Testing
  • Role play

What do I need to bring to interview?

You must bring with you proof of your ID and your right to work in the UK e.g. a passport or other identity documentation. More information can be found on the Border and Immigration website by clicking here.


Will I get my travel expenses paid if I'm asked to come in for an interview or assessment?

We do not typically pay expenses for travel to an interview. If there are exceptional circumstances please discuss this with the HR Advisor who contacts you to arrange an interview before you book any tickets.


If I have a criminal conviction where can I find details of whether it is spent?

This information can be accessed via the Liberty Website or the Direct Gov Website

We aim at all times to recruit the person who is most suited to a particular role. Recruitment will be based solely on the basis of the applicant’s abilities and individual merit as measured against the criteria for the role. Qualifications, experience and skills will be assessed at the level that is relevant to the job. The NPA is committed to applying its equality and diversity policy at all stages of recruitment and selection. Short-listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, race, nationality, ethnic or national origins, religion or belief, age or trade union membership. The NPA welcomes applications for employment from ex-offenders. These applications will be considered subject to the relevance and nature of the offending background to the position the candidate has applied for.

Any candidate with a disability will not be excluded unless it is clear that the candidate does not meet the minimum criteria outlined in the advertisement and job role profile. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of his/her disability (a number of disability provisions exist).

To help us confirm that our policy is working, during the application process you will be asked to tell us about your ethnic origin and any disability you may have (answering these questions is optional).